{"id":237740,"date":"2025-12-02T08:34:32","date_gmt":"2025-12-02T08:34:32","guid":{"rendered":"https:\/\/innteck.it\/innteck-usa\/?page_id=237740"},"modified":"2025-12-02T08:34:41","modified_gmt":"2025-12-02T08:34:41","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/innteck.it\/innteck-usa\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>Last Updated: December 1st, 2025<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Shipping Policy explains how we process and deliver orders within the United States.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Processing &amp; Delivery Times<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders are processed once payment has been received in full.<\/li>\n\n\n\n<li>We typically ship orders within <strong>2\u20137 business days<\/strong>.<\/li>\n\n\n\n<li>Delivery times may vary depending on carrier delays, weather conditions, or order volume.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Standard Shipping Rates (USA)<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>$20 flat rate<\/strong> for orders <strong>under $99<\/strong><\/li>\n\n\n\n<li><strong>Free shipping<\/strong> for orders <strong>over $99<\/strong>, except when the order includes items from restricted categories (listed below)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Shipping of Oils &amp; Chemical Products<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Due to handling and transportation requirements, all items classified as <strong>Oils, Lubricants, and Chemical Products<\/strong> are subject to a <strong>fixed $25 shipping fee<\/strong>, regardless of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order total<\/li>\n\n\n\n<li>Eligibility for free shipping<\/li>\n\n\n\n<li>Other products included in the same order<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If your cart contains any item from this category, the free shipping threshold does <strong>not<\/strong> apply.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Customer Responsibility for Delivery<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery and transport costs are the responsibility of the customer and due at checkout.<\/li>\n\n\n\n<li>Customers are responsible for providing accurate shipping information.<\/li>\n\n\n\n<li>InnTeck is not liable for delays caused by incorrect or incomplete addresses.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Order Tracking<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once your order has shipped, you will receive a confirmation email with tracking information (if available).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Lost or Damaged Shipments<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your shipment arrives damaged or does not arrive at all:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact us within <strong>5 business days<\/strong><\/li>\n\n\n\n<li>Provide photos of the damage (if applicable)<\/li>\n\n\n\n<li>We will assist in filing a claim with the carrier<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Resolution may vary depending on carrier policies.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: December 1st, 2025 This Shipping Policy explains how we process and deliver orders within the United States. 1. Processing &amp; Delivery Times 2. Standard Shipping Rates (USA) 3. Shipping of Oils &amp; Chemical Products Due to handling and transportation requirements, all items classified as Oils, Lubricants, and Chemical Products are subject to a [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-237740","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/innteck.it\/innteck-usa\/wp-json\/wp\/v2\/pages\/237740","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innteck.it\/innteck-usa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/innteck.it\/innteck-usa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/innteck.it\/innteck-usa\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/innteck.it\/innteck-usa\/wp-json\/wp\/v2\/comments?post=237740"}],"version-history":[{"count":2,"href":"https:\/\/innteck.it\/innteck-usa\/wp-json\/wp\/v2\/pages\/237740\/revisions"}],"predecessor-version":[{"id":237742,"href":"https:\/\/innteck.it\/innteck-usa\/wp-json\/wp\/v2\/pages\/237740\/revisions\/237742"}],"wp:attachment":[{"href":"https:\/\/innteck.it\/innteck-usa\/wp-json\/wp\/v2\/media?parent=237740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}